![]() ![]() Since they stop pushing the new firmware out due to. This will have a version prior to the bad firmware. To resolve this issue, get someone from Verizon to send a tech out to replace the Internet Gateway. New firmware is being written to address this problem but no ETA. Step 4: Test your connection with an internet speed test. Verizon Internet Gateway with the latest firmware causes this disconnect. Say goodbye to installation windows with no wait, technician, or disruptions. If your Verizon gateway has a solid red light, you can use the 5G compass tool in the My Verizon app to find a better location for your gateway. Verizon 5G Home Internet self setup overview. If your Verizon gateway has a solid white light, the mobile app knows to lead you through the rest of the installation process. You create your Verizon account when you first sign up for Verizon service, so you should be able to sign in to My Verizon once you download the app to your mobile device, even if you haven’t logged on before. ![]() Step 3: Download the My Verizon app by scanning the QR code in the quick start guide included with the self-install kit. Continue to the next step, where the My Verizon app can help you relocate the gateway. When the light settles on solid white, the gateway and your new internet network are ready to use.īut if the LED light settles on solid red, the gateway needs to establish a better connection. When the LED light flashes red and white, the device is updating. The gateway LED indicator light flashes white to indicate the device is booting. Well help you decide which model, color choice and. You can change your Wi-Fi settings at any time. Step 2: Connect the gateway to power and wait while it boots up, updates, and connects. Swappas Verizon Internet Gateway buyers guide helps answers what you need to know before buying. You want the gateway to access the best possible 5G signal. Step 1: Find a good spot to set up your Verizon 5G Gateway.īecause the Verizon 5G gateway receives data via wireless broadcast from cell towers, the best place to set up your router is usually near a window on the top floor of your home. ![]()
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